Frequently Asked Questions

Everything you need to know about your Cookery experience.

What are your shipping rates and delivery times?

We offer standard shipping (3-5 business days) and expedited shipping (1-2 business days). Shipping costs are calculated at checkout based on your location, with free standard shipping on orders over $75.

What is your return policy?

We accept returns on unused items in their original packaging within 30 days of delivery. Please note that for hygiene reasons, certain kitchenware items cannot be returned once opened.

Do you offer international shipping?

Currently, Cookery ships to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products covered by a warranty?

Many of our premium cookware and appliance brands come with manufacturer warranties. Please check the specific product page or contact our support team for details regarding a particular item.